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The Walk-in Service

The Walk-in Service is for minor illness, minor injury and health promotion advice. It is available 08:00 to 20:00 every day of the year. As we close at 20:00, make sure you get here well before that time to avoid disappointment.

There are no booked appointments for the Walk-in Service. When you arrive, go to reception and say you have come to use the Walk-in Service. The receptionist will ask you to complete a form and then ask you to take a seat. Be sure to let her/him know if you feel your condition is too urgent to wait a few minutes.


Minor illnesses such as:

Coughs and colds, fever, headaches and dizziness

Minor ear, nose and throat complaints

Minor eye problems eg conjunctivitis

Stomach upsets, indigestion, constipation

New minor skin complaints

Urine infections, thrush


Minor injuries such as:

Superficial cuts, abrasions, and new dressings of wounds

Minor burns and scalds

Insect or animal bites

Minor head injuries

New muscle or joint injury, eg strains and sprains, back pain, tendonitis, fractured wrists


For lifestyle/health promotion such as:

Emergency contraception

Pregnancy testing and advice

Chlamydia screening* and condom distribution

*please collect a Chlamydia pack from the surgery and once done hand back in to us and we will send this off for you. Results should be via email or text and be with you within 6-7 days


The Walk In Centre is NOT for:

More than minor illness or minor injury including

Serious medical emergencies

Serious head injuries, or loss of consciousness

Accidental or deliberate overdose of drugs or ingestion of poisons

Severe blood loss

Severe allergic reactions

Injury as a result of road traffic accidents

Asthma attacks or wheezy chests, especially in children


You should attend the Emergency Department for these


Chemical or traumatic eye injuries

Contact Eye Casualty or Emergency Department


Long term conditions and more than minor illness

Second opinions

Repeat prescriptions

Mental health concerns

Menstrual problems

Drug or alcohol addiction

Contact your own GP for help with these problems


Pregnancy related problems

Contact your midwife


All dental problems

Contact your dentist


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website